Frequently Asked Questions

Hiring a professional mover delivers exceptional value on a day that can be otherwise very stressful. Moving can be both emotionally and physically draining, and handling delicate or bulky items with care requires specific moving skills. We highly recommend turning to professionals for this, as you would for many of your other households needs such as plumbing and electricity.

Pricing for a long distance move is based on a flat rate, fixed price. Once we have taken an inventory of your furniture and other belongings, and identified a timeframe for delivery, we are happy to provide a binding price for your move.

Moving labor represents the majority of the moving expense. However, you should also budget for packing supplies, such as moving boxes and tape, and for additional moving insurance as needed. Great Job Moving and Storage takes special precautions with delicate or oversized items, such as flat screen televisions and chandeliers. These items often require a custom crate, which will incur an additional fee.

The answer is usually, NO. Once you add in all of the cost associated with a truck rental, it saves you money and time by using one of our trucks.

Our sales team prides themselves on providing the most accurate moving estimate in the industry. Our proprietary sales system ensures that we work closely with every customer to fully understand his/her moving needs and to provide a moving estimate that reflects those needs. Be sure to offer as much information as possible at the time of the estimate – this includes reviewing the inventory for accuracy. Neglecting to mention additional items, or difficult areas of access, at the time of the moving estimate almost always results in unexpected costs for the customer.

As with other service industries, you may wish to thank your movers for a job well done by offering a gratuity. While the movers do not expect a set amount, we suggest a tip based on your satisfaction with your crew and the overall move; with a broad guideline of $4-6 per man, per hour. If you feel that your movers went above and beyond in their efforts, you may want to increase the amount accordingly.

At Great Job Moving and Storage we provide basic liability insurance according to Federal law and assume our liability at no more than $0.60 cents per pound per article. Although Great Job Moving and Storage will take every necessary precaution on your move, unexpected damage can occur and it is important to make sure that your possessions are protected. We are able to offer valuation (moving insurance) to our customers at a very fair price due to the very low number of claims we file.

Because complex events, such as a home closure or completion of construction, can be delayed due to unforeseen circumstances, we don’t recommend scheduling your move for the same day. Save yourself the stress of rescheduling and plan your move date for several days after your closing date. Demand for moving services is generally at its lowest during the middle of the month and, in particular, the middle of the week. If your schedule allows for a move on one of these days, Movers often offer their most competitive rates during those times.

Focus on packing, instead of moving. Smaller items and moving boxes can be moved very quickly by professional movers. Don’t spend time trying to move these items yourself. Rather, focus on packing boxes, so when the movers arrive, you are 100% ready.

Yes! Great Job Moving and Storage offers full service storage facilities in addition to our high quality moving services. If your items do not fit in your new home, but you are only living there only for a finite period and then have plans to move to a larger home or you would like to hold on to the items for family and friends, use of our storage facilities is a convenient, safe option. Ask your move coordinator for more detail on this service.

Choose a simple labeling system (i.e. MBR for Master Bedroom) and make sure that all of your boxes are clearly marked. Boxes should be labeled on the top and 3 sides. Your movers will work closely with you at the destination to make sure everything ends up where you want it.

When the cabinets are made of metal or plastic, 2-drawer filing cabinets can be left full. The top two drawers of a 4-drawer cabinet need to be emptied. All lateral file cabinets need to be completely emptied. All drawers need to be emptied in wooden cabinets.

You should make certain that your dishwasher, microwave, refrigerator, washing machine, and dryer are empty. Additionally, movers are not trained electricians or plumbers – you need to arrange for the appropriate professional to disconnect your washer, lighting/chandeliers, and refrigerator from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas, which power many dryers and ovens.

Such items can be moved on local moves if properly packed/prepared, but we can not guarantee the safe transport of live plants, which can be traumatized by motion or temperature extremes inside the moving truck. We can not transport live plants on long distance moves.

Great Job Moving and Storage, as well as all Licensed Movers, will not move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the temperature in the truck could cause these items to explode or ignite.

It is a red flag if a moving company only accepts cash. When paying cash there is no way to track payments made. Be sure to ask what forms of payment are accepted.

Visit www.protectyourmove.gov

Visit www.protectyourmove.gov

Visit http://li-public.fmcsa.dot.gov or call (202) 385-2423.

If your moving day is rapidly approaching and it becomes clear that you will not be fully packed, it is critical that you inform your move coordinator as soon as possible. He/she can work with you to make the best possible “plan b” for packing. This may mean having the movers finish packing or, if you have the flexibility and we have the availability, pushing back your moving day in order to allow more time to pack. If you have a only a small quantity of items left to pack, your movers can often complete this on moving day; however, it is important to understand that this will add time to the job and, therefore, add to the total cost of the move.

Absolutely. When we deliver your items to your new home the movers will work closely with you to make sure all furniture and boxes arrive in the correct rooms, and we are happy to arrange and rearrange the furniture exactly as you would like it.

For your own peace of mind, you may want to consider moving jewelry and other small valuables yourself in your personal vehicle. As for larger items – such as art, antiques, musical instruments, special collections, or other items of great personal meaning and value – point these items out to your movers at the start of moving day so that they can take the necessary steps to ensure for their proper care.

On moving day, you should let the professional movers handle the job entirely – they are highly trained and the best suited to carry the weight and negotiate the loading of the truck. Generally speaking, having non-professionals work alongside the movers slows things down and costs you more in the long run. Your friends and family can be most helpful in preparing for the move – packing moving boxes or caring for your pets or children.

Unfortunately, there is no safe place in the moving truck for pets to ride. They can not be transported in the cab of the moving truck for liability reasons and the back of the moving truck is inappropriate due to lack of climate control and the danger posed by potential shifting of heavy objects.

Unfortunately, professional moving companies can not transport customers in the moving truck for liability reasons. You may wish to arrange a ride with a friend or a cab service on move day.

Moving is a physically taxing job and the Movers need time to eat during the day. On a local move, any time that the movers spend eating lunch will be deducted from your hourly bill. As for providing lunch, it is not required, as the movers often bring lunch or will find somewhere to eat along the way. However, water and/or sports drinks for the movers are always a welcome (and appreciated) refreshment!

No. We are not equipped to dispose of trash. However, if you wish to have something transported to a waste disposal location, we are able to transport it at the hourly rate plus any fee imposed by the disposal facility. If possible, talk to your move coordinator prior to moving day to make these arrangements.

While professional moving companies may vary, at Great Job Moving and Storage we clean up any clutter we make during the moving process, but we do not do general house cleaning. We recommend asking your friends, family, and neighbors for a referral for this type of service.

Yes. Our professional movers and moving trucks are prepared to move during rain, sleet, or snow. They come equipped with supplies to keep your belongings safe from the elements. However, in order to keep costs down, we recommend that you shovel, rake, or otherwise clear the access ways in preparation for their arrival.

We can’t control the traffic. Trust us, we wish we could. We’ll complete your mission, charging you the same hourly rate until the job is completed.

It typically takes between 5-30 days to resolve your damage claim. It depends on the level of damage, the type of damage, your cooperation, your availability, and the repair technician’s schedule. Your patience is especially appreciated if a third party vendor must be brought in to assist with any repairs.

Press-board furniture is not built to last. Press-board is simply saw dust glued together. It’s meant to serve it’s defined purpose for a relatively short period of time. It can be weakened over the course of several re-locations, and it’s just waiting to fall apart no matter who moves it next. Of-course, we will still wrap press board items and handle them with care, but we don’t cover any damages that result to these items.

Basically, we don’t know what happened to the items after we left the job site. Great Job Moving and Storage no longer has access or control over the items. Therefore, we can’t cover items once they leave our care and possession.

It is federal law! The Department of Transportation requires all moving companies to compensate losses based the weight of the item. ALL moving companies that fall under the Federal Motor Carrier Safety Administration offer the federally required free coverage of $0.60 per pound and offer increased coverage for additional compensation.